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If you asked for a refund or billing adjustment, they would flat out refuse. At other times, chat rooms based on major urban centers were overfull and you could not enter one until someone left. For example, some of the "geographic names" they used were incorrect or were not actually significant centers of population, meaning barely any members there. Often, the site administrators would, without warning, change your your shirtless "public" photo to a "private" one and your profile would suddenly have no public picture.Įven during their heyday, the owners were resistant to suggestions, comments or requests for change. In reaction to several court rulings about what constituted profane content, they also sharply restricted an entire range of photos or images deemed inappropriate as the main, default photo. During their fiscal woes, customer service deteriorated and you could find yourself at the mercy of one or two particular vindictive customer service reps. Most of the information posts are correct, but they fail to mention that the owners of the site (Planet Out Media at the time) were in bankruptcy for an extended period.